Simple Interact FAQs

FAQs about Simple Interact

Simple Interact is a mobile-friendly front office automation platform that provides patients with easy access to forms, delivered directly to your device. You can complete your forms anytime and anywhere at your convenience.

Q: Why am I getting an email/text to complete forms?

A: Through Simple Interact, we have automated what information we need from you and when, so that you never have to complete unnecessary forms. We only ask for what we need when we need it.

Q: I do not like giving my personal info digitally. How can I be sure that it is secure?

A: Simple Interact is 100% compliant with HIPAA law and regulations. You can be sure that every page, every answer is seen only by your provider and the necessary medical support staff.

Q: I am not a new patient, so why am I getting a request to complete forms?

A: The request you received from Simple Interact is a Digital Check In, which retrieves your previously recorded info for review. By completing this ahead of your appt, you are greatly reducing your check in process for your appt tomorrow. Give your future self a break!

Q: Do I have to download an app or manage yet another portal username and password?

A: For the Simple Interact forms, the link is securely delivered to your device. You only need to go through a simple authentication process and you will have access to your forms.

Q: English is not my preferred language. Do you have translations of the forms?

A: Excepting the legal forms, all forms have a language setting in the upper left corner to make the language more convenient for you.